Knowledge base
Guides to ky24, step by step: how to set up buildings, meters and readings.
How to create meters
Add the meters whose readings are entered every month, for each apartment, for the whole building or for one apartment, and choose when their readings are due.
10 min read · Oct 19, 2026
How to enter a meter replacement
When a meter is replaced with a new one, enter the replacement, so that the new meter's readings start again from 0 and each month's usage stays right.
4 min read · Oct 12, 2026
How to check apartments' meters
Let a building meter, e.g. an entrance's hot water meter, check apartment meters in some apartments, to compare what it counts every month with what their meters counted, and spot a meter that counts or was read wrong.
5 min read · Oct 19, 2026
How to keep your account safe
Change your password, see the browsers you're signed in on and sign out of the ones you don't use, or reset a forgotten password by email.
2 min read · Oct 19, 2026
How to import readings into Merit Aktiva
Export a month's readings in the Merit Aktiva format and import them into Merit's periodic invoices, so that each apartment's invoice has what its meters counted.
3 min read · Oct 16, 2026